Play Safe

Responsible Gaming at Kriky

Gaming on Kriky is meant to be fun — a way to relax, enjoy a few rounds, and maybe win something along the way. But we know that for some people, gaming can stop being fun and start causing real problems. That's why responsible gaming isn't just a page on our site — it's built into how Kriky operates every single day.

Whether you want to set a spending limit, take a short break, or step away entirely, Kriky gives you the tools to stay in control. No pressure, no persuasion — just honest support when you need it.

18+

Minimum age to play on Kriky

24h

Minimum self-exclusion period available

100%

Free to use all responsible gaming tools

0

Times Kriky will pressure you to reverse a decision

What It Means

Gaming Should Always Stay Fun

Responsible gaming means playing within your means, keeping gaming as entertainment rather than a source of income, and knowing when to stop. At Kriky, we believe every player deserves to enjoy the platform without it negatively affecting their finances, relationships, or mental wellbeing.

The reality is that most people who play on Kriky do so casually and without any issues. But problem gambling is real, and it can affect anyone — regardless of how experienced they are or how much they earn. Recognising the signs early makes a huge difference.

Kriky's responsible gaming framework is built around three principles: prevention, awareness, and support. We give you the tools to prevent problems before they start, the information to recognise warning signs, and the support to take action if you need it.

Remember: Gambling outcomes are determined by chance. No strategy, system, or pattern can guarantee a win. Never chase losses — it rarely ends well and can make things significantly worse.

Gaming is entertainment, not income

Treat every session as a leisure activity with a fixed budget — like going to the cinema or eating out. What you spend is the cost of entertainment, not an investment.

Only play with money you can afford to lose

Never deposit money that is earmarked for rent, bills, food, or other essential expenses. Set a gaming budget that is completely separate from your household finances.

Take regular breaks

Long uninterrupted gaming sessions can cloud your judgement. Step away regularly, even if things are going well. A clear head makes for better decisions.

Never play when emotional or stressed

Gambling while upset, anxious, or under the influence of alcohol significantly increases the risk of making poor decisions and spending more than intended.

Player Tools

Responsible Gaming Tools on Kriky

Every tool below is free to use and available directly from your Kriky account settings. No waiting period, no fees, no questions asked.

01
Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your Kriky account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly — increases take 24 hours to take effect.

02
Session Time Limits

Set a maximum session duration so Kriky automatically reminds you — or logs you out — when your time is up. This is especially useful if you tend to lose track of time during longer gaming sessions.

03
Loss Limits

Define the maximum amount you are willing to lose in a given period. Once your loss limit is reached, Kriky will prevent further play until the limit period resets. This keeps a bad run from turning into a serious financial problem.

04
Cool-Off Period

Need a short break without closing your account? A cool-off period temporarily suspends your ability to play for 24 hours, 48 hours, one week, or one month. Your account and balance remain intact — you just can't play during the break.

05
Self-Exclusion

If you feel you need a longer break, self-exclusion lets you close your Kriky account for a minimum of six months or permanently. During self-exclusion, you will not receive any marketing communications from Kriky. Contact [email protected] to activate this.

06
Marketing Opt-Out

You can opt out of all promotional emails, bonus offers, and notifications at any time through your account settings. Kriky will never send you marketing material designed to encourage you to return during a self-exclusion or cool-off period.

How to Access These Tools: Log in to your Kriky account, go to Account Settings, and select "Responsible Gaming". All tools are available there. If you need help activating any tool, contact our support team at [email protected] and we will assist you immediately — no delay, no persuasion to reconsider.

Our Commitment

How Kriky Protects Players

Responsible gaming at Kriky goes beyond tools — it's part of how we build and run the platform.

Strict Age Verification

Kriky verifies the age of every player during registration. No one under 18 is permitted to open an account or play on the platform. We take this seriously and act immediately on any suspected underage account.

Behaviour Monitoring

Kriky's platform monitors player behaviour patterns for signs of problem gambling — such as sudden increases in deposit frequency, extended sessions, or repeated loss-chasing. Our team may reach out proactively if we notice concerning patterns.

Honest Advertising

Kriky's promotions and bonuses are presented clearly and honestly. We do not use misleading language, hidden conditions, or high-pressure tactics to encourage players to deposit more than they intended.

Trained Support Team

Our customer support staff are trained to recognise signs of problem gambling and to respond with empathy and practical guidance. If you reach out about a gambling concern, you will be treated with respect and without judgement.

No Pressure to Continue

When a player sets a limit, requests a cool-off, or asks to self-exclude, Kriky will never attempt to persuade them to change their mind. We respect your decision, every time, without exception.

Secure Account Controls

All responsible gaming settings are protected by your account credentials. No one else can change your limits or remove a self-exclusion on your behalf. Your controls are yours alone.

Warning Signs

Signs That Gaming May Be a Problem

Problem gambling doesn't always look obvious. It can creep up gradually, and many people don't realise there's an issue until it has already caused real harm. Here are some warning signs to watch for — in yourself or someone you know.

Chasing Losses

Continuing to play in an attempt to win back money you've already lost, often depositing more than originally planned.

Losing Track of Time

Regularly spending much longer gaming than you intended, or losing awareness of how much time has passed during a session.

Gambling with Essential Money

Using money set aside for rent, bills, food, or other necessities to fund gaming sessions.

Hiding Your Gaming

Feeling the need to conceal how much time or money you spend on gaming from family members or close friends.

Gaming to Escape Problems

Turning to gaming as a way to cope with stress, anxiety, depression, or other emotional difficulties rather than as entertainment.

Neglecting Responsibilities

Missing work, neglecting family commitments, or withdrawing from social activities because of time or money spent on gaming.

If any of these sound familiar: Please use Kriky's self-exclusion tool or contact our support team at [email protected]. Taking action early is always easier than waiting until the problem gets bigger.

Self-Assessment

Quick Self-Check

Answer these questions honestly. If you answer "yes" to two or more, it may be worth taking a break and speaking to someone you trust — or contacting our support team.

Ask Yourself

Be honest — this is just for you.

Have you ever spent more money on gaming than you planned to in a single session?
Have you ever borrowed money or sold something to fund your gaming?
Do you find it difficult to stop playing even when you know you should?
Have you ever lied to someone close to you about how much you gamble?
Do you feel restless or irritable when you try to cut down or stop gambling?
Have you ever missed work, school, or a family event because of gaming?
Do you think about gambling frequently, even when you're doing something else?
Have you ever tried to win back money you lost by playing more?

Two or more "yes" answers? Consider using Kriky's cool-off or self-exclusion tool, or reach out to our support team at [email protected]. There is no shame in asking for help — it's the smart move.

Common Questions

Responsible Gaming FAQ

Answers to the questions we hear most often about responsible gaming on Kriky.

Log in to your Kriky account and go to Account Settings, then select "Responsible Gaming". From there you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases require a 24-hour cooling-off period before they apply.

No. Self-exclusion is a firm commitment. Once activated, it cannot be reversed until the exclusion period has fully elapsed. This is intentional — it ensures the tool is genuinely effective when you need it most. Kriky will never attempt to persuade you to end a self-exclusion early.

No. As soon as a cool-off or self-exclusion is activated, Kriky immediately removes you from all marketing lists. You will not receive any promotional emails, bonus offers, or re-engagement messages during the exclusion period.

Any remaining balance in your Kriky account at the time of self-exclusion can be withdrawn. Contact our support team at [email protected] and we will process the withdrawal for you. We will not hold your funds during an exclusion period.

If you are concerned about a family member or friend who plays on Kriky, you can contact our support team at [email protected]. While we cannot share account details due to privacy obligations, we can provide guidance on how to approach the conversation and what steps the individual can take to get help.

Yes. You must be at least 18 years old to register and play on Kriky. We verify age during registration and may request additional documentation at any time. Any account found to belong to a person under 18 will be closed immediately and any funds returned.
Play Smart, Play Safe

Enjoy Kriky the Right Way

Kriky is built for players who want to have fun responsibly. Register today, set your limits from day one, and enjoy everything the platform has to offer — knowing you're always in control.

Responsible gaming support: [email protected]  |  18+ only  |  Please play responsibly