Privacy

Kriky Privacy Policy

Your personal data belongs to you. This Privacy Policy explains exactly what information Kriky collects, why we collect it, how we use it, and what rights you have over it. We've written this to be clear and straightforward — not buried in legal language that nobody reads.

Last updated: January 2025
Privacy at a Glance

How Kriky Handles Your Data

Six things every Kriky player should know about how their information is treated.

We Collect Only What We Need

Kriky collects the minimum data required to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it.

We Never Sell Your Data

Kriky does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is not a product here.

Encrypted at Every Step

All data transmitted between your device and Kriky's servers is protected by TLS encryption. Sensitive data at rest is stored using industry-standard encryption protocols.

You Control Your Data

You can request a copy of your data, ask us to correct inaccuracies, or request deletion of your account at any time. Your rights are real and we honour them.

Clear Retention Periods

We don't hold your data indefinitely. Retention periods are defined by legal requirements and operational necessity. When data is no longer needed, it is securely deleted.

Opt Out of Marketing Anytime

Marketing emails and notifications are optional. You can unsubscribe at any time through your account settings or by contacting [email protected] — no questions asked.

Summary: Kriky collects personal data to operate your account and process payments. We do not sell your data. You have the right to access, correct, and delete your information. If you have any questions, contact us at [email protected].

01 Who We Are

Kriky is an online gaming platform operated at kriky.org, serving players in Bangladesh. When this Privacy Policy refers to "Kriky", "we", "us", or "our", it means the entity responsible for operating the Kriky platform and processing your personal data.

Kriky acts as the data controller for the personal information you provide when registering and using the platform. This means we determine the purposes and means of processing your data, and we are responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how Kriky handles your personal data, or if you wish to exercise any of your rights, you can contact us at any time at [email protected].

02 Data We Collect

Kriky collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use the service, and from third parties where necessary for verification or payment processing.

Category Examples Source
Identity Data Full name, date of birth, government ID Provided by you
Contact Data Email address, phone number Provided by you
Financial Data Bkash/Nagad account reference, transaction history You and payment providers
Technical Data IP address, device type, browser, session data Automatically collected
Usage Data Games played, bets placed, session duration Automatically collected
Communications Data Support messages, email correspondence Provided by you

Kriky does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by responsible gaming obligations (for example, if you voluntarily disclose a gambling-related concern to our support team).

Payment Data: Kriky does not store full payment credentials on its own servers. Payment references are handled by our payment processing partners. Kriky only retains the minimum transaction information necessary for account management and dispute resolution.

03 How We Use Your Data

Kriky uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

  • To create and manage your Kriky account and verify your identity.
  • To process deposits and withdrawals via Bkash and Nagad.
  • To detect and prevent fraud, money laundering, and other prohibited activity.
  • To provide customer support and respond to your enquiries.
  • To send you transactional communications such as deposit confirmations and withdrawal notifications.
  • To send marketing communications where you have opted in — you can opt out at any time.
  • To comply with legal and regulatory obligations, including anti-money laundering requirements.
  • To improve the platform based on aggregated, anonymised usage data.
  • To enforce our Terms and Conditions and protect the rights of other players.

Kriky will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.

05 Sharing Your Data

Kriky does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: Bkash, Nagad, and other payment service providers receive the minimum data necessary to process your transactions.
  • Identity verification providers: Where required, we share identity documents with third-party verification services to confirm your age and identity.
  • Legal authorities: Kriky may disclose data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.
  • Service providers: We use third-party providers for hosting, analytics, and customer support tooling. These providers are contractually bound to process data only on Kriky's instructions and to maintain appropriate security standards.

No Third-Party Marketing: Kriky never shares your contact details with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from Kriky.

All third parties with whom Kriky shares data are required to handle that data in accordance with applicable privacy laws and to implement appropriate technical and organisational security measures.

06 Cookies and Tracking

Kriky uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit kriky.org.

  • Essential cookies: Required for the platform to function. These cannot be disabled without breaking core functionality such as login sessions and the cashier.
  • Functional cookies: Remember your preferences such as language settings and display options.
  • Analytics cookies: Help us understand how players navigate the platform so we can improve the experience. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity and protect your account.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Kriky platform, but some features may work less smoothly.

No Third-Party Ad Tracking: Kriky does not use third-party advertising cookies or allow external ad networks to track your behaviour on the platform.

07 Data Retention

Kriky retains your personal data for as long as your account is active and for a period after closure as required by applicable law. Specific retention periods are as follows:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for five years from the date of the transaction.
  • Customer support communications are retained for two years from the date of the interaction.
  • Technical and usage data is retained for up to 12 months, after which it is anonymised or deleted.
  • Marketing consent records are retained for as long as you remain opted in, plus one year after opt-out.

When data is no longer required, Kriky deletes or anonymises it securely. We do not retain data beyond the periods described above unless required to do so by a specific legal obligation or ongoing legal proceedings.

08 Security

Kriky takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • All data in transit between your device and Kriky's servers is encrypted using TLS 1.2 or higher.
  • Sensitive data at rest is encrypted using AES-256 encryption.
  • Access to personal data within Kriky is restricted to staff who need it to perform their role, and is governed by strict access controls.
  • Kriky conducts regular security reviews and vulnerability assessments of its platform infrastructure.
  • In the event of a data breach that poses a risk to your rights, Kriky will notify affected players and relevant authorities as required by applicable law.

Your Role in Security: You also play a part in keeping your account secure. Use a strong, unique password for your Kriky account, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account.

09 Your Rights

As a Kriky player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access

You can request a copy of all personal data Kriky holds about you, along with information about how it is being used.

Right to Rectification

If any of the data Kriky holds about you is inaccurate or incomplete, you have the right to request that we correct it.

Right to Erasure

You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Right to Restrict Processing

You can ask Kriky to restrict the processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

Right to Data Portability

Where processing is based on your consent or a contract, you can request your data in a structured, machine-readable format.

Right to Object

You can object to processing based on legitimate interests, including profiling. You can also withdraw consent for marketing at any time.

How to Exercise Your Rights: Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We may need to verify your identity before processing the request.

10 Children

The Kriky platform is strictly for adults aged 18 and over. Kriky does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data.

If you believe that a minor has registered on Kriky, please contact us immediately at [email protected] so we can take appropriate action.

11 Changes to This Policy

Kriky may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect.

The "Last updated" date at the top of this page will always reflect when the most recent version was published. We encourage you to review this page periodically to stay informed about how Kriky protects your privacy.

Continued use of the Kriky platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Kriky handles your personal data, please get in touch:

  • Email: [email protected]
  • Subject line for data requests: "Data Rights Request"
  • Subject line for privacy concerns: "Privacy Concern"
  • Response time: within 30 days for formal data rights requests; within 24 hours for general enquiries on business days

Kriky is committed to resolving all privacy-related concerns fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint by emailing [email protected] with the subject line "Formal Privacy Complaint" and a member of the management team will review your case personally.

Your Data Is Safe With Us

Ready to Play on Kriky?

Now you know exactly how Kriky protects your privacy. Register your account today and enjoy fast BDT deposits, real games, and instant payouts — all in a secure environment.